One current and three potential Apple customers enter the Apple store in Towson, MD. The "genius" at the "Genius Bar" misidentifies my daughter's Ipod as an Iphone. Genuis recommends I pay $119 to have the 3-month old Ipod replaced. We discuss the probability of that happening. Genius explains the situation to the manager in the back room...laughter permeates the store. Scott (the presumed laugher in point 5) explains his logic behind suggesting I pay $119 to have the Ipod replaced: he believes my daughter is a budding technologist who somehow destroyed the inner workings of her Ipod. We agree to disagree.